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Tag Archives: Difficult Communication
Are You A Lot Like Me?
Are you a lot like me? I was raised with a very strong moral compass. I remember always trying very hard to do the best I could, and to please my parents, my teachers and everyone else in authority. I … Continue reading
Defensive Behavior? A Surprising Solution
"My boss is cracking the whip, and when I try to comment on it, he jumps down my throat – he won't talk about it." Have you ever had someone defend himself (or herself) by attacking you when you … Continue reading
Hate Confrontation? Seven Steps To De-escalate A Tricky Situation — With A Customer, A Colleague Or Even Your Boss
You may hate confrontation. Someone raising his or her voice may make you want to run and hide. And it certainly seems safer to freeze into nothing and wait till the situation burns itself out. But sometimes that's just not … Continue reading
Posted in Anger, Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Managing Conflict, Managing Fear, Self-Management
Tagged Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Managing Conflict, Managing Fear, Self-Management
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Report on Confrontation Report Title
On July 7 I posted a question on LinkedIn. Several of the people who responded asked to be updated about what happened next. First let me be clear that I didn't know exactly what I was doing. I had just … Continue reading
Posted in Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Integrity, Managing Conflict, Managing Fear, Self-Management, Telling the Truth
Tagged Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Managing Conflict, Managing Fear, Self-Management, Telling the Truth
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After The Honeymoon Phase
Expect to become disenchanted with any new situation and new associates. Most of us start new working relationships by showing only our best side. Sooner or later, we expose the negative side, too. No new experience stays as bright and … Continue reading
Posted in Business Communication, Coaching, Difficult Communication, Emotional Intelligence, Managing Conflict, Self-Management, Telling the Truth
Tagged Business Communication, Coaching, Difficult Communication, Emotional Intelligence, Managing Conflict, Self-Management, Telling the Truth
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