Tag Archives: Conflict

“Apologizing First” Works For Confronting Defensive Family Members As Well As Business Associates

“I use this because I find it very hard to say what I need to say when I know someone is wrong.”   G. subscribed to my minicourse, Integrity: Use It Or Lose It (www.TheIntegrityCourse.com); the beginning of this conversation … Continue reading

Posted in Anger, Conflict, Difficult Communication, Emotional Intelligence, Managing Conflict, Telling the Truth | Tagged , , , , , | Leave a comment

I Was Lied To Again!

He Lied To Me   Being committed to communicate with integrity provides some protection against being lied to. It often leads me to question statements that others politely accept. However nothing I know of protects me from a liar who … Continue reading

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Difficult Decisions: When Should You Give Up?

These three executive women all found themselves in situations they considered untenable. In order to decide what to do they each had to examine their most significant priorities.  Yvonne, an executive, felt paralyzed by her boss' new rules that required … Continue reading

Posted in Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Integrity, Making Decisions, Managing Conflict, Telling the Truth | Tagged , , , , , , , , , | Leave a comment

Are You A Lot Like Me?

Are you a lot like me? I was raised with a very strong moral compass. I remember always trying very hard to do the best I could, and to please my parents, my teachers and everyone else in authority. I … Continue reading

Posted in Business Communication, Conflict, Difficult Communication, Integrity, Managing Conflict, Self-Management, Telling the Truth | Tagged , , , , , , | Leave a comment

Defensive Behavior? A Surprising Solution

  "My boss is cracking the whip, and when I try to comment on it, he jumps down my throat – he won't talk about it." Have you ever had someone defend himself (or herself) by attacking you when you … Continue reading

Posted in Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Managing Conflict, Telling the Truth | Tagged , , , , , , | Leave a comment