Tag Archives: Anger

“Apologizing First” Works For Confronting Defensive Family Members As Well As Business Associates

“I use this because I find it very hard to say what I need to say when I know someone is wrong.”   G. subscribed to my minicourse, Integrity: Use It Or Lose It (www.TheIntegrityCourse.com); the beginning of this conversation … Continue reading

Posted in Anger, Conflict, Difficult Communication, Emotional Intelligence, Managing Conflict, Telling the Truth | Tagged , , , , , | Leave a comment