Category Archives: Transactional Analysis

Strategic Groveling

Caroline could scarcely believe what I was telling her. “You want me to do what???” “Act helpless and grovel,” I said, to the executive who prided herself on keeping her composure under the most trying of circumstances. Caroline was in … Continue reading

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Coaching: What is this Really About?

“I know he is angry when I start getting the silent treatment. Then a few days later he explodes and tells me about everything I have ever done wrong. I don’t even know what I did to make him angry, … Continue reading

Posted in Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Telling the Truth, Transactional Analysis | Leave a comment

Business Communication: A Practical Model

Transactional Analysis (TA) offers tools that use simple language to describe complex behavior.

Posted in Business Communication, Difficult Communication, Emotional Intelligence, Self-Management, Telling the Truth, Transactional Analysis | Leave a comment