-
Free Book
Procrastination
Category Archives: Managing Conflict
“Apologizing First” Works For Confronting Defensive Family Members As Well As Business Associates
“I use this because I find it very hard to say what I need to say when I know someone is wrong.” G. subscribed to my minicourse, Integrity: Use It Or Lose It (www.TheIntegrityCourse.com); the beginning of this conversation … Continue reading
Difficult Decisions: When Should You Give Up?
These three executive women all found themselves in situations they considered untenable. In order to decide what to do they each had to examine their most significant priorities. Yvonne, an executive, felt paralyzed by her boss' new rules that required … Continue reading
Posted in Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Integrity, Making Decisions, Managing Conflict, Telling the Truth
Tagged Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Integrity, Leadership, Making Decisions, Managing Conflict, Telling the Truth
Leave a comment
Are You A Lot Like Me?
Are you a lot like me? I was raised with a very strong moral compass. I remember always trying very hard to do the best I could, and to please my parents, my teachers and everyone else in authority. I … Continue reading
Defensive Behavior? A Surprising Solution
"My boss is cracking the whip, and when I try to comment on it, he jumps down my throat – he won't talk about it." Have you ever had someone defend himself (or herself) by attacking you when you … Continue reading
Hate Confrontation? Seven Steps To De-escalate A Tricky Situation — With A Customer, A Colleague Or Even Your Boss
You may hate confrontation. Someone raising his or her voice may make you want to run and hide. And it certainly seems safer to freeze into nothing and wait till the situation burns itself out. But sometimes that's just not … Continue reading
Posted in Anger, Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Managing Conflict, Managing Fear, Self-Management
Tagged Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Managing Conflict, Managing Fear, Self-Management
8 Comments
