It’s a one-of-a-kind event — yet couldn’t be more timely!
Short version:
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Are you struggling to contain costs in this recessionary economy? If you’re having a hard time withdrawing perks from hard-working employees, because you’re afraid of the effect on morale, this executives strategy may work for you.
James could see that the generosity his 200-member accounting firm had shown their partners and managers when times were good simply had to change.
The firm could no longer support the expensive valet parking the partners blithely added to their expense reports or the extra charges for breakfast that showed up on their hotel bills. Especially when James knew personally that the hotel in question included a fine breakfast buffet with the cost of the room.
James, a founding partner of the firm and a habitually conservative spender, always allowed time to park in the same airport shuttle lot, whether he was taking his family on vacation or going on a necessary business trip. He fumed to himself as he reviewed expense reports from the firm’s tax meeting. The nine-dollar charges for breakfast were especially irritating, because he had noticed that those managers were not in the dining room while he was there himself enjoying the complementary buffet.
In good times, while struggling to retain employees who are constantly being lured away by other opportunities, it seemed picky to disallow those expenses. Now, with the decreased workload, the firm was overstaffed and he was struggling to avoid layoffs. Yet he suspected that his people would grumble at the now necessary restrictions.
Knowing how he had once struggled to overcome a reputation for insensitivity, he decided on a creative solution. He sent out a memo to all managers and partners explaining the need to cut expenses and asked them to each submit at least one idea that would save the company money.
In came suggestions to eliminate valet parking, to eat their meals provided by the hotel, to limit extra baggage charges (for golf clubs) when meeting at resort locations, to limit charges for laundry at hotels, etc. He compiled the suggestions and recirculated them with thanks. There was no resistance when those suggestions were instituted as the new company policy.
When I asked James how he was viewed in the firm, he said he thinks he is seen as a practical pragmatist and appropriate person. He did add wryly that a few people in the firm probably wished there was not a practical, pragmatic, appropriate person around to rain on their parade.
Pressure, stress, and the need to make effective choices about how to use time are some of the critical issues shared by most of my coaching clients, and by most business and professional people. Becoming superwomen or supermen isn’t really the answer for surviving in a speeded-up world.
Are you challenging yourself to discover more effective and comfortable ways to use your non-renewable time resources?
In trying to maintain a balance between your business and personal lives, you probably find it hard to avoid the distractions that rob you of your irreplaceable time.
These ideas may help you think a little differently about the situation. Continue reading »
Assume that differences are opportunities for exploration. When you take the position that you are right and others are wrong, nobody wins.
Richness is created from diversity. Sometimes survival depends on it. A series of exercises were once devised to simulate being lost on the moon, lost in the Arctic, lost at sea (in a lifeboat) or in some other life-threatening situation.
Teams were given a list of resources and told to choose those that would be most important for their survival. They needed to reach consensus about which few items they could keep. Continue reading »
Heres an idea for a quick and useful way to organize a large project. Its one that I use myself and have taught many people. I contributed the idea to this book.
I agreed to pay him so much that Ill end up losing money each time he covers for me, complained Samantha.
As Samanthas coach, I jumped to full alert. I had heard this story before. As the owner of a small computer servicing company, she had been so focused on covering her off-hours shifts that she had gotten into financial difficulty before by paying very high fees to other IT professionals.
In fact, she had resentfully gone without a paycheck for months at a time in order to keep her company afloat. Continue reading »
When I give her a direction, she says she understands, but then she acts as if she can do just as she pleases. Ellen, the manager of a rehabilitation hospital unit, was discussing her frustration in supervising one of her social workers.
Ellen would much rather help Angelique be successful at her job than to fire her, but things have not been going well, and she is feeling like she is being set up to be Angeliques mother. Continue reading »
This vintage set of commandments, offered by the late Thomas Leonard is a deceptively simple and extremely challenging code for coaching, managing, child rearing or simply living with another human being.
If you read this blog, you probably do your best to communicate constructively. When I read this about eight years ago I had already written extensively about win-win communication. I was already practicing much of what Thomas suggests here. Still, this material had a huge impact on me. Continue reading »
Coaching as a profession that is practiced by a variety of individuals, with no standardized training or regulation. They may or may not have studied at a variety of different coaching schools, and may or may not be certified. Coaches may be certified by their own schools or by the International Coach Federation.
Professional coach come from a variety of different backgrounds, and can assist you to identify and reach different objectives. Continue reading »
Linda was shocked by my request to cut her to do list in half.
She had hired me as her coach after she narrowly avoided an automobile accident caused by almost falling asleep at the wheel. The stress of managing three major projects had driven her to work over 70 hours in each of the last four weeks, and the end was not in sight.
Linda knew that her manager was as stressed as she was, and felt that requesting relief would be viewed as a sign of weakness and might have a negative effect on her career.
“Choose to keep only the items that require your personal attention. Delegate those that someone else can do. You are being paid for your ability to coordinate tasks creatively and not to do everything yourself. Your ability to do your real job well is being affected by your exhaustion.”
As Linda listened, she began to feel relief. She had known for some time that something was wrong. Her commitment to really support her people had gradually overwhelmed her. Each new task had seemed small, but together they were diverting her energy from her most important goals, and she really was tired.
Linda was grateful that someone else understood the situation immediately, and could reinforce her own awareness that something needed to shift drastically in order to preserve her life and sanity.
Somehow the importance of developing the people that reported to her had gotten lost in the chaos. She could easily deputize several good people to attend meetings that were on her schedule. That would even save the effort of transmitting information from those meetings back to her teams.
Some of the items on her list could even be dismissed. They had been there so long that they were no longer relevant.
When I asked Linda a series of personal questions, she admitted that she was consuming enormous quantities of coffee, eating fast food on the run, and sleeping only a few hours a night. She was also feeling guilty because she was becoming a stranger to her own children. Although her husband was supportive, she was ignoring him, too.
As the conversation continued, Linda realized how she had been denying the seriousness of her situation. Somehow saying it aloud to another person made it more real. She readily accepted my suggestion to take a long weekend off to just get rested, before evaluating her situation any further.
A week later, during her next coaching call, Linda reported that she had managed to cut 20 hours off her workweek, and was feeling almost human again.
The work was getting done and she was ready to start thinking about changing other aspects of her life to bring it into a better balance. She decided to start on some of the self-assessment and personal development programs I had suggested that she consider using. I recommended that Linda choose only one program to focus on instead of trying to do them all.
If you enjoyed this article, The Integrity Course will provide you with much more information that I believe will be useful to you.
