Category Archives: Conflict

Defensive Behavior? A Surprising Solution

  "My boss is cracking the whip, and when I try to comment on it, he jumps down my throat – he won't talk about it." Have you ever had someone defend himself (or herself) by attacking you when you … Continue reading

Posted in Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Managing Conflict, Telling the Truth | Tagged , , , , , , | Leave a comment

Hate Confrontation? Seven Steps To De-escalate A Tricky Situation — With A Customer, A Colleague Or Even Your Boss

You may hate confrontation. Someone raising his or her voice may make you want to run and hide. And it certainly seems safer to freeze into nothing and wait till the situation burns itself out. But sometimes that's just not … Continue reading

Posted in Anger, Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Managing Conflict, Managing Fear, Self-Management | Tagged , , , , , , , | 8 Comments

Report on Confrontation Report Title

 On July 7 I posted a question on LinkedIn. Several of the people who responded asked to be updated about what happened next. First let me be clear that I didn't know exactly what I was doing. I had just … Continue reading

Posted in Business Communication, Coaching, Conflict, Difficult Communication, Emotional Intelligence, Integrity, Managing Conflict, Managing Fear, Self-Management, Telling the Truth | Tagged , , , , , , , , | Leave a comment

Laurie Weiss Live on Blog Radio: "How To Nurture Your Relationship During These Changing Times."

Laurie will be interviewed on Barbara Dixon’s Spirit Speaks blog radio talk show. Her topic is "How to Nurture Your Relationship During These Changing Times." Tune in at 10:00 a.m. ET on Monday, March 16. by clicking the Play button … Continue reading

Posted in Conflict, Difficult Communication, Emotional Intelligence, Managing Change, Managing Fear, Self-Management | Tagged , , , , , , , , | Comments Off

Confronting Your Boss (Part 2)

(Please see the previous post for the first part of this story) Jerry wrote back saying essentially that his motive for trying to help his boss was because of Jerry’s own responsibility to the organization. He talked about nobody else … Continue reading

Posted in Business Communication, Conflict, Difficult Communication, Integrity, Managing Conflict | Tagged , , , , , | Leave a comment